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IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you.

As the world adjusts to new travel norms and expectations, we’re enhancing the experience for you – our hotel guests – by redefining cleanliness and supporting wellbeing throughout your stay.
We are expanding our commitment to cleanliness by:

These strengthened procedures are designed to give you greater confidence and hotel teams the protection needed.
Good isn’t good enough – we’re committed to high levels of cleanliness.
That means clean, well maintained, clutter free rooms that meet our standards.
If this isn’t what you find when you check-in then we promise to make it right.

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