Frequently Asked Questions

Breakfast (for hotel guests only) is served at Restaurant & Bar LARBOARD.
7:00 a.m.–10:30 a.m. (last order) Western style
Adult 5,000 yen / Child (6–12 years old) 2,500 yen (tax and service fee included)
Note: We do not accept reservations.

Lunch is served at Restaurant & Bar LARBOARD.
Lunch at Sushi KATABAMI is served on weekends and holidays.

We ask for smart casual styles in the hotel's public spaces. Please refrain from wearing excessively revealing clothing, room wear/pyjamas, shorts, or beach sandals.

Sushi KATABAMI typically requires a reservation. However, walk-ins may be available, if seats are open on that day.
Note: The restaurant is open exclusively for private parties of five or more on Wednesdays and Thursdays, except on national holidays. Please make a reservation 14 days prior to your scheduled visit.
While reservations are not required for Restaurant & Bar LARBOARD, we recommend making one in advance. Restaurants accept reservations up to three months before your scheduled visit.

We do our best to ensure that guests with food allergies can enjoy dining safely and comfortably.

We obtain information on ingredients from manufacturers and try to make sure that we serve allergen-free dishes for these guests. However, since these dishes are prepared in the same kitchen as regular dishes, there is a risk that some allergens may get mixed in during the cooking process. Utensils and tableware are all washed in a dishwasher and used for both regular guests and allergic guests.
Therefore, the dishes we serve are not completely allergen-free. If you have severe allergies, we may stop serving dishes for your safety. Thank you very much for your understanding.

Please consider the information above when ordering and make your own decision.

The hotel has striven to be Muslim-friendly (an attempt to understand the needs of Muslims and provide appropriate services to the extent possible).

• Our Muslim-friendly menu does not include pork, pork by-products, and alcohol-containing foods. Our beef, chicken and lamb are Halal-certified. Our seasonings and frying oils are Halal-certified and their ingredients are checked by the hotel staff.
• Please note that the kitchen also prepares regular dishes, and the cookware and dishwasher are not exclusively for use by Muslims. Tableware is the same as that used for regular dishes, but disposable plates, forks and knives, chopsticks, and glasses will be provided for guests who wish to use them.
• This hotel is not Halal-certified by any third-party organisation.

Please consider the information above when ordering and make your own decision.

You can bring your own wine to Restaurant & Bar LARBOARD and Sushi KATABAMI. Please provide us with advance notice if you plan to bring in bottles. We will ask for a corkage charge of 3,000 yen (tax included) per bottle.
We offer a regular selection of around 70 different wines. Please feel free to consult our sommeliers or restaurant staff if you have a particular preference.

Restaurant & Bar LARBOARD has a private room (for up to six people). For more information, please contact the restaurant reservation (+81 (0)45 307 2228).

Only Sushi KATABAMI accepts reservations for private events. For more information, please contact the restaurant reservation (+81 (0)45 307 2228).

We recommend Restaurant & Bar LARBOARD. You can enjoy a panoramic view of the city of Yokohama and Minatomirai.

Restaurant & Bar LARBOARD has window seats. The staff will provide assistance based on availability.

Sushi KATABAMI serves Japanese dishes a la carte.

Unfortunately, none of our restaurants offer a buffet menu.

We offer anniversary cakes, bouquets and flower arrangements.
Anniversary cakes: from 5,500 yen (tax and service fee included)
Bouquets and flower arrangements: from 5,500 yen (tax included)
Note: We do not offer the above service during the Christmas period. Thank you for your understanding.

Both Restaurant & Bar LARBOARD and Sushi KATABAMI are wheelchair-accessible.

Restaurant & Bar LARBOARD welcomes guests with children. Guests with children aged 10 and older can also dine at Sushi KATABAMI.

Unfortunately, none of our restaurants offer smoking seats. All restaurants and bars are non-smoking. We have a smoking area in the lobby on the second floor.

Restaurant & Bar LARBOARD has high chairs. Please feel free to ask our staff.
However, please note that they are subject to availability and cannot be guaranteed. Thank you for your understanding.

Depending on your restaurant spending, we offer a discount coupon for parking at the Yokohama Hammerhead located close to our hotel.
• One-hour free parking for spending of 3,000 yen or more (tax and service fee included)
• Two-hour free parking for spending of 5,000 yen or more (tax and service fee included)
Please present your parking ticket to the restaurant staff when you make the payment.

ANA Diamond Service IHG Hotels (Japan) Accommodation/Dining coupons can be used at Restaurant & Bar LARBOARD and Sushi KATABAMI, as well as for accommodation.

The coupons cannot be used at our hotel.

The coupons cannot be used at our hotel.

The above discounts are not accepted, as we are not an ANA member discount hotel.

Hotel guests can collect ANA Mileage Club gourmet miles or IHG ONE REWARDS Food and Beverage Reward points by eating at Restaurant & Bar LARBOARD or Sushi KATABAMI.
Please present the card required to earn miles/points when you make the payment. Please note that we do not post-register miles/points.

To collect miles/points, guests are required to join IHG ONE REWARDS, the hotel's membership program (no enrolment fee).
Notes: Please specify ANA Mileage Club as your preferred method for mile registration when you join.
Miles/points cannot be collected from meals purchased before joining the program.
Reservations made through external booking sites are not eligible for miles/points.
Click here to learn more about the IHG ONE REWARDS Food and Beverage Reward points.
Click here to visit the ANA Mileage Club Gourmet Mile website.

For post-registration of miles, please contact:
IHG ONE REWARDS Service Centre
+81 (0)3 5767 9325 Monday to Friday 9:00 a.m.–6:00 p.m. (closed on Saturdays, Sundays and holidays)
https://www.ihg.com/onerewards/content/jp/ja/home

Advance payments can be made by the following methods:
1. Bank transfer (please transfer to the designated account by the day before your stay.)
2. Payment by cash or credit card at the hotel during your pre-arrival visit (please inform us of your expected date of visit.)
3. Credit card payment by email link (the payment URL will be sent to the e-mail address you provided to complete a credit card payment online.)

To make an advance payment, please call our accommodation reservation representative to confirm the payment method and date.
Telephone: +81 (0)45 307 1111 (main number)

Unfortunately, we do not offer any gift vouchers.

We accept the following credit cards:
■ Accepted cards
VISA, Mastercard, JCB, Diners Club, American Express and UnionPay Card
Notes: Only single, lump-sum payments are accepted.
Debit cards are not accepted.

■ Accepted code payments
Payment services handled by PayPay, LINE Pay, d Payment, au PAY, J-coin Pay, Alipay, WeChat Pay, Rakuten Pay and Smart Code

Notes: Code payments are accepted at Restaurant & Bar LARBOARD and Sushi KATABAMI only.
The above payments are not accepted for other facilities or services, such as accommodations, banquets, or room service, etc.

We accept the following gift vouchers:
Please note that we do not give change. Please pay the balance after applying your vouchers in cash or by credit card.

• Gift cards issued by credit card companies: UC, JCB, Diners Club and American Express
• ANA Diamond Service IHG Hotels (Japan) Accommodation/Dining coupons

Please contact us for any other information.

When you join the IHG ONE REWARDS membership programme offered by the InterContinental Hotels Group (IHG), which operates more than 6,300 hotels worldwide, you can collect mileage points for each stay. Reservations made through booking sites other than those of travel agencies or the hotel are not eligible for mileage registration. Thank you for your understanding.

◆ Click here to view our partner airlines.

We ask for smart casual styles in the hotel's public space. Please refrain from wearing excessively revealing clothing, room wear/pyjamas, shorts, or beach sandals.

For professional photoshoots or media coverage related to InterContinental Yokohama Pier 8, please contact the hotel’s public relations representative in advance to apply for permission. We will decide whether it is acceptable or not after reviewing the details. In addition, prior permission is required to publish photos, videos, information or other materials related to InterContinental Yokohama Pier 8 in media, such as magazines, websites, television and social media. Please contact the hotel's public relations representative in advance.

Please note that we are not responsible for any trouble or damage caused by filming, media coverage and similar activities conducted within InterContinental Yokohama Pier 8 or by publishing the relevant information in media.

It is a membership rewards programme. When you join, you can enjoy a host of exclusive offers and benefits at more than 6,300 InterContinental Hotels Group (IHG®) hotels around the world.
Note: IHG® REWARDS CLUB has been renamed IHG ONE REWARDS.

You can earn 10 points for every US dollar spent on eligible stays. This includes accommodation fees and dining fees charged to your room. (To collect miles, advance application and registration are necessary.)

Once enrolled in IHG ONE REWARDS, please present your membership card at check-in.
Direct reservations and bookings through the hotel website
IHG.com

To collect miles, you need to apply for and register with IHG ONE REWARDS prior to your stay.

Yes, please present your membership card when you make the payment at a restaurant to earn one points for every 100 yen (tax included) spent. Please note that we do not accept post-registration of points for guests who do not present their membership card at the time of payment. Click here to learn more about the IHG ONE REWARDS gourmet points.

You can make your reservation at the IHG ONE REWARDS Service Centre
or through the IHG ONE REWARDS website.
IHG ONE REWARDS (former IHG® REWARDS CLUB) Service Centre
+81 (0)3 5767 9325 Monday to Friday 9:00 a.m.–6:00 p.m. (closed on Saturdays, Sundays and holidays)
https://www.ihg.com/onerewards/content/jp/ja/home

We ensure that all of our guests can enjoy a comfortable stay. Please feel free to contact us if you have any questions or requests.

• Guestrooms (accessible rooms)
These rooms are designed for persons with disabilities to use with ease, featuring a spacious open layout and excellent washbasin/bathtub usability. Emergency buttons are also installed to call the hotel staff in case of any urgent situation.
Size: 46 m² with 1 double bed (W 180 cm x L 200 cm)

• Restaurants
All restaurants in the hotel welcome guests in wheelchairs.

• Restrooms
The wheelchair-accessible restroom is located on the second floor.

• Wheelchairs
Wheelchairs are available for use inside the facilities. Please make a reservation in advance as the quantity is limited.

• Service dogs
Service dogs (guide dogs, assistance dogs, and hearing assistance dogs) are allowed to enter the hotel.
(Pets are not allowed at the hotel.)

• Reserved wheelchair parking spots
The nearby car park has designated spots for people who use wheelchairs. Please notify our bell staff when you would like to use it. The staff will guide you.
Note: We do not accept advance reservations.

Enjoy using our 24-hour gym, exclusively available to hotel guests for free. Please note that only guests above the age of 16 can use the facility.

There is a spa on the fourth floor, exclusively available to hotel guests.

■ Please call us for more information or to make a reservation.　+81 (0)45 307 1111 (main number)
Please note that only guests above the age of 18 can use the facility. Thank you for your understanding.

As our gym does not have a changing room, please change in your room before using the facility.
We do not rent shoes. There are towels and mineral water in the gym.

Unfortunately, the facilities are available for use between check-in and check-out only.

The following services are available at the front desk:
Photocopying (free of charge up to 10 copies: colour or black and white)
Prices per sheet for the 11th copy and after:
Colour: 275 yen
Black and white: 55 yen

Fax
In Japan: 55 yen (per sheet)
Overseas: 165 yen (per sheet)
Royal Ambassador members and guests staying in Club rooms and suites can use this service free of charge.

Please use the adjacent motorcycle car park at the Yokohama Hammerhead.
Click here to learn more
Note: There are no discount services for motorcycle parking. Thank you for your understanding.

We do not accept reservations for a parking spot.

It is 5 m in total length, 1.9 m in width and 2.1 m in height.

We have a smoking area in the lobby on the second floor.

Unfortunately, there are no convenience shops in the hotel.
However, the 7-ELEVEN Yokohama Hammerhead branch is conveniently located on the first floor of Yokohama Hammerhead
(the same building as the hotel). The shop is open 24 hours a day.

We apply a service fee of 15% to room accommodations and dining services.

The hotel was opened on the 31st of October, 2019.

Yes, please use the following address to send your luggage or mail to the hotel:
=======================================
InterContinental Yokohama Pier 8
c/o Bell Captain's Desk
2-14-1 Shinko, Naka-ku, Yokohama-shi, Kanagawa 231-0001 Japan
Phone: +81 (0)45 307 1111
Note: Please clearly state your name and the date of your stay. =======================================

Please contact the Bell Captain's Desk on the first floor. Cardboard is also available (for an additional charge).

We sell postage stamps at the front desk on the second floor. Note: Payments are accepted in cash only.

Currency exchange is available only from foreign currency to Japanese yen. Please use the foreign currency exchange machine located on the second floor of the hotel.

Convertible currencies (Foreign banknotes only):
US dollar, Euro, Chinese yuan, British pound, Canadian dollar, Korean won, Australian dollar, Taiwan dollar, Hong Kong dollar, Singapore dollar, Thai baht, Malaysian ringgit, Philippine peso and Indonesian rupiah
Note: We cannot exchange Japanese yen for foreign currency.

Unfortunately, there are no cash machines/ATMs in the hotel.
In nearby areas, you can find the Bank of Yokohama ATM and the ATM in the 7-ELEVEN Yokohama Hammerhead branch (open 24 hours) located on the first floor of Yokohama Hammerhead.

We recommend using the Akai Kutsu sightseeing bus. This route bus departs from Sakuragicho Station and runs through two distinct areas of Yokohama: the good old Yokohama, which is represented by the port and 'modern buildings' dating back to the Meiji period (1868 to 1912), and the new Yokohama, centred around the Minatomirai area decorated with contemporary urban design.

Fare:
Adult: 220 yen / Child: 110 yen

Click here for more information, including the operation route and schedule.

■ By train ■
About 3-minute ride on the Minatomirai Line from Bashamichi Station (10-minute walk from the hotel) and get off at Motomachi-Chukagai Station. Adult: 200 yen

■ By taxi ■
About 10 minutes from the main entrance of the hotel. Please note that the required time varies depending on traffic conditions, such as traffic jams.

■ By train ■
Time required: 70 minutes
Hotel (10-minute walk) → Bashamichi Station (approx. 10-minute ride on Minatomirai Line) → Yokohama Station (approx. 27-minute ride on Tokaido Line) → Tokyo Station (approx. 15-minute ride on Keiyo Line) → Maihama Station (approx. 5-minute walk) → Tokyo Disney Resort

■ By highway bus ■
Time required: 80 minutes
Hotel (10-minute walk) → Bashamichi Station (approx. 10-minute ride on Minatomirai Line) → Yokohama Station east exit bus terminal (approx. 60-minute ride on direct bus) → Tokyo Disney Resort
Click here for more information, including the operation schedule and fare.

■ By car ■
Required time: 60 minutes; Minatomirai Ramp Exit on Yokohane Route of Metropolitan Expressway → Yokohama Bay Bridge → Bay Shore Route of Metropolitan Expressway → Urayasu Ramp Exit (approx. 5 minutes)

It is the Minatomirai Ramp on the Metropolitan Expressway Yokohane Route.
It is approximately a four-minute drive from the Minatomirai Ramp to the hotel.

It is Bashamichi Station, approximately a 10-minute walk from the hotel, on the Minatomirai Line of the Yokohama Minatomirai Railway.

■ From Tokyo
Tokyo Station (approx. 27-minute ride on JR Tokaido Line) → Yokohama Station (approx. 2-minute ride on Minatomirai Line) → Bashamichi Station (approx. 10-minute walk) → Hotel
Shinagawa Station (approx. 15-minute ride on Keihin Kyuko Line) → Yokohama Station (approx. 2-minute ride on Minatomirai Line) → Bashamichi Station (approx. 10-minute walk) → Hotel
Shibuya Station (approx. 40-minute ride on Tokyu Toyoko Line / Minatomirai Line) → Bashamichi station (approx. 10-minute walk) → Hotel
Shinjuku Station (approx. 29-minute ride on JR Shonan Shinjuku Line) → Yokohama Station (approx. 2-minute ride on Minatomirai Line) → Bashamichi Station (approx. 10-minute walk) → Hotel

■ From Chubu and Kansai areas
Shin-Yokohama Station on Tokaido Shinkansen line (approx. 15-minute ride on JR Yokohama Line or Yokohama Municipal Subway) → Yokohama Station (approx. 2-minute ride after transferring to Minatomirai Line) → Bashamichi Station (approx. 10-minute walk) → Hotel
Note: It is an approximately 15-minute walk to the hotel if you get off at Sakuragicho Station on the JR Line or Yokohama Municipal Subway.

We can arrange a taxi for you.
Hotel to/from Haneda Airport 31,500 yen
Note: The fee is an approximate estimate.

■ Hotel's Boat LE GRAND BLEU
You can book a cruising tour online in advance.
Click here for more information.
Note: For other sightseeing boats, please consult with our front desk staff.

The front desk is happy to arrange it for you on the second floor.

■ CUPNOODLES MUSEUM ■
Located within a five-minute walk from the hotel, this interactive museum features a variety of exhibits and workshops centred on instant noodles. It allows visitors to explore the significance of invention, discovery and entrepreneurship while enjoying the exhibits. For more information, please visit the CUPNOODLES MUSEUM website.

■ Yokohama Cosmoworld ■
Located within a seven-minute walk from the hotel, the park features an iconic large Ferris wheel, Cosmo Clock 21, and offers enjoyment for everyone from children to adults.
Note: The Ferris wheel is not illuminated on days when the park is closed.
For more information on business hours and closed days, please visit the Yokohama Cosmoworld website.

■ Yokohama World Porters ■
This expansive shopping mall is a seven-minute walk from the hotel. It offers a wide array of fashion, home decor, unique goods, and gourmet delights based on the concept: "Various worlds are here." For more information, please visit the Yokohama World Porters website.

■ Yokohama Red Brick Warehouse ■
Located a 10-minute walk from the hotel, this popular spot features historic buildings built during the late years of the Meiji period (1868 to 1912). We highly recommend experiencing the night view when the warehouses are illuminated.For more information, please visit the Yokohama Red Brick Warehouse website.

■ Marine & Walk ■
With the concept of creating a streetscape from the waterfront warehouses, this open mall, only a minute's walk from the hotel, seamlessly connects the ocean and greenery. You can enjoy strolling around and shopping as well as having a meal with a stunning sea view. For more information, please visit the Marine & Walk website.

Please visit the Yokohama City's Port and Harbor Bureau website.